Why Join Our Team?
Be part of making a meaningful impact
Impact North Shore is a for-purpose organization with a passionate team dedicated to supporting im/migrants. We envision an inclusive and equitable North Shore. We are looking for individuals who share our commitment to creating impactful change.
Purpose-Driven Impact: Be part of an organization that makes a direct difference in the lives of im/migrants.
Innovative and Collaborative Culture: Be part of a culture of creativity and teamwork, where fresh ideas are welcomed and valued.
Proven Service Excellence: Be part of an organization with a lengthy track record of delivering high-quality services for im/migrants.
Connect with Like-Minded Individuals: Be part of a team that is committed to making a positive difference in the community and deeply aligns with our mission and values.
What We Offer
Employee & Family Assistance Program: Access support for personal and family matters.
Extended Health and Dental Coverage: Comprehensive health benefits for you and your family.
RRSP Contribution: Plan for your future with organization-funded contributions.
Time Off: Enjoy time to recharge, starting with 3 weeks paid vacation, sick time, and an additional 3 paid days off at holiday year-end.
Flexible Work Program: Benefit from flexible working arrangements and hybrid schedules to support work-life balance.
Our Values
Diversity
We are committed to building a community that values the diversity of all people.
Excellence
We deliver high quality services to immigrants and refugees while maintaining high professional standards. We listen and respond to the needs of immigrants and refugees in our community.
Respect
We believe all people have the right to fairness, equality, and dignity.
Current Openings
If you’re passionate about making a difference and want to be part of a forward-thinking team, explore career opportunities with Impact North Shore. Join us and contribute to a community where your work truly matters.
Apply today and build equitable communities where everyone can thrive.
The IT Support Specialist is responsible for providing frontline, technical support across the organization in both office and remote work/service environments. This position improves the service experience by using a variety of platforms that enhance accessibility. This position supports the settlement and language teams with service delivery. They install, configure, and troubleshoot systems, end-user devices, as well as software applications to ensure optimal usability and security. They prioritize, analyze, and respond to requests/questions/issues in a timely manner, as well as provide orientation, training, and support in the use of devices, software, and systems.
Posted until filled. Resumes will be reviewed upon submission.
See full job posting for details:
Key Responsibilities
- Conducts assessments, identifies barriers to technology, and implements solutions to enhance service experience and service accessibility.
- Supports the frontline implementation of organizational IT policies, procedures, and security standards.
- Deploys, monitors, maintains, upgrades, and supports IT systems, networks, software applications, and end-user devices to ensure optimal usability and security. This includes installing and configuring hardware, software, systems, and networks, as well as setting up accounts and devices.
- Provides help desk and technical support services to ensure an optimal and efficient work and service environment, including the smooth delivery of services to clients. This includes developing and delivering orientation and training, as well as providing ongoing user support and troubleshooting with devices (desktop computers, laptops, smartphones, tablets, printers, scanners), systems, networks, and software applications.
Impact North Shore understands the importance of labour market attachment for immigrant settlement and integration. Under the general supervision of the Employment Lead, the Employment Services Specialist (ESS) provides critical one-to-one employment services support in a first language to Ukrainians as they search for initial employment. This position will support Ukrainian-speaking clients to understand the local labour market, aid in their job search, and ensure employment readiness. The ESS will support clients entering the labour market by offering employment counseling, assistance with resumes, applications, and interview preparation, and utilizing employer connections to facilitate job placements.
Posted until filled. Resumes will be reviewed upon submission.
See full job posting for details:
Key Responsibilities
- Conducts needs and assets assessments, develops service/employment plans, and provides service bridging and referrals for eligible clients, as required
- Provides eligible individuals and families with employment-related supports and services using a variety of delivery methods (online, phone, email, and in person)
- Conducts outcomes measurement, program/service promotions, reporting, client feedback collection, and administrative tasks required
- Provides job search coaching; assists participants with employment barriers, setting realistic career goals, and creating and following action plans
- Stays current on labour market trends, employment issues, community resources, job training, and employment opportunities