About

Building Equitable Communities since 1991.

Our Vision & Mission

We envision an inclusive and equitable North Shore.

We are dedicated to offering comprehensive and innovative services for newcomers and to strengthening inclusion and equity.

Our Values

Working Together

Respect and integrity in our relationships.

Upholding Each Other

Care and belonging for all.

Responsibility to our Communities

Promising trust and reliability.

Our Story

From humble beginnings 30 years ago in 1991, we began as the North Shore Multicultural Society, providing 1-1 settlement support to newly arrived immigrants with a staff of 5. Today, we are a voice for social inclusion with two office locations on the North Shore and a staff of 100.

Success Stories

Immigrant Service Centre clients come to us for information, support, guidance, and to share their challenges and experiences. Every person’s settlement journey is unique. Learn more from some of our client’s stories and see how they have achieved success in Canada.

​Leadership Team

Our leadership team brings years of experience from a variety of professional backgrounds and sectors.

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​Board of Directors

​Our Board is made up of volunteers from local communities with diverse experience and backgrounds.

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Accessibility

We are committed to fostering an equitable environment for all through accessibility and inclusion. We strive to ensure our services are barrier-free and accessible, in response to the needs of the community.

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Portrait of cheerful interracial teen friends posing at camera outdoors, smiling and laughing, enjoying spending time together, closeup

Equity, Diversity, & Inclusion

Impact North Shore’s Statements for Equity, Anti-Racism, and Reconciliation were developed collaboratively by staff, board and subject matter experts over a period of two years. These statements are living documents that will transform through time. Our statements will be reviewed every two years, and an annual accountability report will reflect actions taken to meet the commitments stated in this document.

Funders

Through the generous support of our funders, we can provide support, resources, and programs to meet the unique needs of our clients.

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Annual Reports

​Our annual reports provide insight into the impacts we have on the lives of im/migrants and newcomers each year. Read our latest report to see this year’s highlights.

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Jobs

​Be a part of our great team of champions for change!

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We want to hear from you! We are running a survey for youth ages 15-24 to learn about your experiences with things like discrimination, friendships, and mental wellness. What you share will help us make our programs better for youth and also guide schools, parents/caregivers, and community services to better support you.

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