Our Vision & Mission
We envision an inclusive and equitable North Shore.
We are dedicated to offering comprehensive and innovative services for newcomers and to strengthening inclusion and equity.
Our Values
Working Together
Respect and integrity in our relationships.
Upholding Each Other
Care and belonging for all.
Responsibility to our Communities
Promising trust and reliability.
Our Story
From humble beginnings 30 years ago in 1991, we began as the North Shore Multicultural Society, providing 1-1 settlement support to newly arrived immigrants with a staff of 5. Today, we are a voice for social inclusion with two office locations on the North Shore and a staff of 100.
Success Stories
Immigrant Service Centre clients come to us for information, support, guidance, and to share their challenges and experiences. Every person’s settlement journey is unique. Learn more from some of our client’s stories and see how they have achieved success in Canada.
Leadership Team
Our leadership team brings years of experience from a variety of professional backgrounds and sectors.
Learn MOreBoard of Directors
Our Board is made up of volunteers from local communities with diverse experience and backgrounds.
Learn MOreAccessibility
We are committed to fostering an equitable environment for all through accessibility and inclusion. We strive to ensure our services are barrier-free and accessible, in response to the needs of the community.
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Equity, Diversity, & Inclusion
Impact North Shore’s Statements for Equity, Anti-Racism, and Reconciliation were developed collaboratively by staff, board and subject matter experts over a period of two years. These statements are living documents that will transform through time. Our statements will be reviewed every two years, and an annual accountability report will reflect actions taken to meet the commitments stated in this document.
Funders
Through the generous support of our funders, we can provide support, resources, and programs to meet the unique needs of our clients.
Learn MoreAnnual Reports
Our annual reports provide insight into the impacts we have on the lives of im/migrants and newcomers each year. Read our latest report to see this year’s highlights.
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