Immigrant Service Centre

There are many new things to learn when you come to a new country. We can help you and your family learn about Canada’s systems and services as you build your new life here.

Support for Your Settlement Journey

We offer specialized services for all im/migrants – regardless of your immigration status, we are here to help.

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Services for Permanent Residents

Our services support you and your family as you navigate life in Canada. Learn about Canadian systems, get individual support and community referrals, and more.

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Services for Temporary Residents

Our services address your unique settlement and employment needs as a Temporary Resident in Canada. Access information, skills training, referrals, and more.

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Client Rights and Responsibilities

Impact North Shore is committed to providing high quality services to individuals and
families. We believe that mutual respect between clients, staff, and volunteers is the
best way to foster a service environment of excellence, diversity, and respect.

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Client Feedback

If you would like to share feedback with us about your experience, please use the feedback forms below.

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Get in Touch

Contact the Immigrant Service Centre at

Making Canada Home

We provide a full range of services for you and your family. You can learn about setting up your life in Canada and about Canadian systems, such as health care and education. We offer a range of English language learning opportunities and employment services. We can help connect you to your community. Our family services include parenting programs, healthy relationship programs, and programs for children, youth, women, and seniors.

Settlement

Our Settlement services provide you with information, skills training, and referrals to local community resources.

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Employment

Our Employment services provide you with multiple opportunities to navigate pathways to successful employment in Canada

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English Language Learning

Our Language Services provide a variety of formal and informal English language learning opportunities.

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Settlement Workers in Schools

Our school support program, Settlement Workers in Schools (SWIS), helps newcomer students and their families settle into their North and West Vancouver school and community.

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Community Connections

Our Community Connections program organizes group activities on the North Shore for you to learn about local resources and events, while making new friends and practicing your English.

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Upcoming Workshops

We host a variety of workshops for newcomers and community events. Our newcomer workshops explore topics such as Canadian culture and systems, employment options, English language, parenting, health and so much more. Our community events explore themes of immigrant inclusion, belonging, and anti-racism.

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Contact Us To Learn More

You can reach us by email or phone.

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Please be aware that Immigration, Refugee, and Citizenship Canada (IRCC) have released information about upcoming changes to eligibility for IRCC-funded settlement services.

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